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This policy explains exactly what information 99fd holds about you, how we use it, and what choices you have over your own account data. Access to our platform depends on your local law and eligible regions — and this policy applies wherever that access is permitted.
When you create an account with 99fd, we collect the details you submit during registration — your name, contact information and the payment method you connect to your wallet. If you fund your account through Nagad, Rocket or Upay, the transaction reference and timestamp are recorded against your account profile. We do not store your full mobile banking credentials; we only see the confirmation data that the payment rail passes to us after a transfer is completed. We also collect technical data automatically: your device type, browser session details and the pages you visit within our platform. This helps us keep the account experience consistent whether you are on a mobile handset or a desktop browser. Cookies are used to maintain your session and remember your preferences — you can manage cookie settings through your browser at any time. We do not sell your personal data to third parties. Where we share data with service partners — for example, to process a Nagad or Rocket transaction — we share only what that partner needs to complete the specific function. Your account data is retained for as long as your account remains active and for a further period required under applicable law. If you close your account, we will inform you of the retention period that applies based on your jurisdiction and eligible region.
Transaction references from Nagad transfers are logged against your account wallet record.
Rocket payment confirmations are stored as timestamped entries in your transaction history.
Upay transfer data is received as a post-completion reference — we do not hold your Upay PIN or credentials.
This policy covers data collected directly by 99fd through your account, your transactions and your activity on our platform. It does not extend to third-party websites linked from our pages, or to the independent data practices of payment rails like Nagad, Rocket or Upay. Understanding the boundary helps you know exactly who holds which piece of your information.
Login activity, session tokens and device details collected when you sign into your 99fd account fall fully within this policy. We control this data and apply the retention and access rules described here.
Deposit and withdrawal references recorded on your 99fd wallet are covered. The data held by Nagad, Rocket or Upay on their own systems is governed by their respective privacy terms, not ours.
Pages you browse, game lobbies you open and filters you apply are logged as session data within this policy's scope. This data informs platform performance — it is not shared with game studios for marketing purposes.
External links, payment provider portals and any service not operated by 99fd sit outside this policy. We recommend reviewing each third party's own policy before sharing information with them.
You have practical options when it comes to the data 99fd holds about you. The first step is always your account settings page — log in and open the profile section to see the details we currently hold. If something looks incorrect, you can submit a correction request directly through the support contact route listed on-site. We will confirm receipt and let you know the outcome. If you want to understand what data we hold beyond what is visible in your account dashboard, you can send a written request to our support team. We will identify the data categories relevant to your account and explain how each is used. Where local law gives you a right to request deletion, we will assess that request against applicable retention requirements and respond with a clear answer — not a standard refusal. All rights described here are subject to your local law and the eligible regions under which your account was opened.
Log into your account and open the profile or account history section. Deposit timestamps, withdrawal references and session records are displayed there for your review.
If your name, contact number or linked payment detail is wrong, contact support with the correction. We will verify your identity before making any change to the account record.
Send a written question via the support route on-site if you want to understand how a specific piece of your data is used. We respond with a direct answer, not a boilerplate link.
If you close your account or want to understand how long we keep your data, ask support. The retention period depends on your jurisdiction and the applicable legal requirements at the time.
Any question or request related to this privacy policy should go through the contact routes published on our site. Do not share sensitive account credentials when making contact — your registered email or account reference is enough to identify your record.
The support form on 99fd is the primary route for privacy-related requests. Describe your question clearly and include your account reference so we can locate your data record without delay.
If the live chat channel is shown as available when you log in, you can raise an initial privacy question there. The agent will direct detailed data requests to the appropriate review process.
An email address for formal data requests is published in the contact section of our site. Use this route for written requests about data access, correction or retention that you want handled as a documented record.
We keep your account data behind access controls that limit who inside our team can view it. Routine session data is separated from payment records, and payment references from Nagad, Rocket or Upay are stored in a way that does not expose your mobile banking credentials to our platform staff.
We use cookies to maintain your login session and remember your in-account preferences. You can clear or block cookies through your browser settings at any time — though doing so may affect how your session behaves when you next log in.
Access to your account data within our systems is restricted to authorised functions only. We do not give third-party game studios or content partners access to your personal account records or payment history.
We retain account and transaction data for as long as your account is active, plus any further period required under the law of the jurisdiction where your access is eligible. Retention periods are confirmed on request through our support route.
When this policy changes, we publish the updated version at 99fd/privacy-policy/ and note the revision date at the top of the page. Continued use of the account after a policy update means you have seen the revised terms.
These are the questions we receive most often about how 99fd handles your personal data. Each answer reflects the actual practices described in this policy — not a general industry statement.
We collect the registration details you submit — name, contact information and your preferred payment method. Once your account is active, we also log your session data, transaction references from Nagad, Rocket or Upay transfers, and the pages you visit within the platform.
No. When you make a deposit via Nagad or Rocket, the transaction is completed on the payment provider's own system. We receive only the confirmation reference and timestamp. Your mobile banking PIN and credentials are never passed to or stored by 99fd.
Log into your account and open the profile or transaction history section — most of your account data is visible there directly. For a broader picture of all data categories we hold, send a written request through the support form or email contact published on 99fd.
Yes. For corrections, contact support with the specific detail you want changed — we verify your identity first. For deletion requests, we assess them against the retention requirements that apply under your local law and eligible region, then give you a clear written response.
We share data with service partners only when needed to complete a specific function — such as processing a Nagad or Rocket transaction. We share the minimum required for that function. We do not sell personal data, and game studios on our platform do not receive your account or payment records.
We publish the current version at 99fd/privacy-policy/ and update the revision date shown at the top of that page whenever the policy changes. We recommend checking back periodically, especially if your account access or payment methods change.